Shipping & Delivery

Delivery within the UK

At Pinetrees Gift Shop our aim is to dispatch your order within 24 hours of your order being placed. Please note, however, that any time or date stated for delivery is an estimate only. Every effort will be made to dispatch goods on time, but Pinetrees Gift Shop does not accept liability for failure to deliver within the stated times.

Currently all delivery and shipping within the UK is at a standard flat rate for postage and packaging of £3.99 with free delivery for orders at £40 or over.  During times of lock down UK delivery will be free. 

The shipping costs indicated on the website are for all UK deliveries. Shipping times may vary depending on the destination. If the goods purchased are not able to be dispatched within the timescale indicated then you will be notified using the contact information you have provided. 

If Pinetrees Gift Shop is unable to deliver the goods within 30 days of the date of your order, you will be entitled to cancel the order and require any monies paid to Pinetrees Gift Shop in respect of that order to be refunded.

In order to cancel, you should send written notice of cancellation to Pinetrees Gift Shop before delivery of the goods or notification from Pinetrees Gift Shop that the goods are ready for delivery.   Pinetrees Gift Shop does not accept liability for shortages or damage to deliveries unless the customer notifies Pinetrees Gift Shop of the shortage or damage in writing within 7 days of receipt of the delivery.

Delivery is deemed to take place when the goods are delivered to the Customer’s nominated address, whereupon the risk of loss, breakage and all damage and all other risks shall pass to the customer. Title of the goods does not pass to the customer until payment is received in full by Pinetrees Gift Shop.


 

International Delivery

We will happily ship your goods to most destinations world wide. There is a standard flat rate for postage and packaging of £19.99 with free delivery on orders over £80. Please contact Catherine Gray at graycatherine@pinetreeslochgoilhead.co.uk to discuss other shipping costs and delivery times available.